we recently upgraded JIRA to 7.3 and the issue printing cards is cutting off the description.
is this a bug or can i make any changes to fix this?
I'm afraid this is not a bug but expected behaviour. As you can see in the documentation from version 7.3 (but also from version 7.1 & 7.2) the Description is not in the list of printed fields:
It would be a lot of text (usually) if the description will be included on the card, so to me it makes sense it's not printed.
Agile teams (which is the only group I know who would actually print cards to post on a board or similar) have a description in User Story format (As a <user>, I want <something>, so that <reason>) This needs to be printable and absolutely is important. Other text needs to be somewhere else.
...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs