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When moving any issue type from one project to another, the wizard screen set issuetype to 'Story'

jira-admin_telenor
jira-admin_telenor Nov 21, 2023

Hello Atlassian community.

We have upgraded the Jira to 9.4.10 LTS version few weeks ago and customers noticed that when moving any issue type from one project to another, the moving screen defaults the ticket to a "story" issuetype in the new project disregarding the original value. In previous version means 8.20 when moving any issue type from one project to another, the moving screen defaults the ticket to the same issuetype like source project. Is it a bug or intended behaviour? How we can resolve that?

Best regards,

Ernest

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Nov 21, 2023

Welcome to the Atlassian Community!

This will happen when the target project does not have the same issue type available.

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jira-admin_telenor
jira-admin_telenor Nov 22, 2023

In our case target project has the same issuetype. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Nov 23, 2023

Can you show us the two project issue-type schemes?

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Jira Software
Jira Software
DEPLOYMENT TYPE
SERVER
VERSION
9.4.10
TAGS
AUG Leaders

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