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When import a CSV file to create JIRA, there is error message about parent ID selection

error.jpg

See above error, but I did put in the error message in the CSV, no idea why the error shows up. parent ID.png

1 answer

1 vote
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2023

Hi @tianchi 

Kindly see these instruction to import your csv https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Especially:

Creating sub-tasks

You can create sub-tasks of issues by:

  • Adding two columns to your CSV file with the headings "Issue Id" and "Parent Id"

  • Ensuring each regular (non sub-task) issue is given a unique (sequential) number in the "Issue Id" column. Do not include any value in the "Parent Id" fields for regular issues.

  • Referencing the unique "Issue Id" number of the regular issue in the "Parent Id" column. Do not include any value in the "Issue Id" fields for sub-tasks.

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