Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,363,707
Community Members
 
Community Events
168
Community Groups

What plan or licence do I need to use Jira Forms?

I am currently using Jira's free version with a max of 10 active users. I checked to see if Project Settings, Forms was available and was not visible. What plan do I need to be on to have access to Jira forms?

1 answer

1 accepted

0 votes
Answer accepted

Hello @Fiona Mainey 

Welcome to the community.

What document are you referencing that tells you that you should be able to find a Forms option under Project Settings?

Are you working with a Work Management, Software, or Service Management project?

Confirm that the documentation you are viewing is for Jira Cloud and for the type of project with which you are working.

For a Work Management project the Forms feature is available directly in the left side navigation pane in the Free subscription. You do not have to select Project Settings.

For a Service project, Forms are available under Project Settings in the Free subscription.

Forms are not available for Software projects, but there is a change request open for that.

https://jira.atlassian.com/browse/JSDCLOUD-11282

Hi Trudi, I am working under Jira Software and until today had just one Kanban board but now have three. We currently have a Microsoft Form for internal tickets but it means I need to migrate them from a SharePoint spreadsheet into Jira and was hoping to have a form that created the new tasks directly into Jira.

P.s. I was looking under the Atlassian documentation re: Forms.

Can you provide a link to the documentation you referenced?

When referencing Atlassian documentation you will need to check that it applies to the hosting that you use (Cloud vs. Server/Data Center) and you will need to check that it applies to the project type you are using (Business/Work Management, Software, Service). The applicability may be called out in the text of the documentation, you may have to look at the documentation links/breadcrumbs, and/or there may be an option in the upper right corner to switch between Cloud-hosted and Server/Data Center-hosted documentation.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events