What link should the users use to use Jira ?

Hi , I have installed the Jira software on our server and to access it from the server I use the link http://localhost:8080 ... 

However other users who dont have access to the server are not able to access the software through this link . What link should they use ? I tried putting the server's IP in the link in place of local host but no success .

Please help with this issue . 

Thanks .

 

3 answers

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Alexey Matveev Community Champion Nov 07, 2017

Hello,

Server IP must be fine. Maybe port 8080 is closed by firewall.

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check the iptables parameter if youare using linux or check with infrastructure team regarding firewall 

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Mizan Community Champion Nov 07, 2017

ask them to telnet to check if they can communicate to the server machine and port 8080 . 

They have to be on the same network your server 

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