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What it JIRA counting as a "day" in Time Tracking?

I'm trying to break down the time tracking on some tickets into hours and the way JIRA has summarized the hours is very confusing. 


I assumed that 1 day would be equal to 8 hours, but on this one ticket the time is being reported as "4d16h logged."

Why wouldn't that be 6d instead? If it is counting the days as 24 hours, 96 hours + 16 hours seems way too long and I'm sure that was not the time logged for this ticket.

What is a "day" increment supposed to mean in hours?



2 answers

2 accepted

4 votes
Answer accepted
Brant Schroeder Community Leader May 25, 2021

@Katrina Greenberg By default it is set to 8h.  You can check what your settings are by going to Settings -> Issues -> Issues Features > Time Tracking

Here you can see what the global settings are and make adjustments as needed.  You need to be a Jira admin to access these settings.


Thanks, Brant! Then why on earth is it showing a time of 4d16h? Why not 6d? Or even 5d8h in case it wants to be extra clear that the days are exactly 6 days and the last 8 hours are exact and not a rounding?



Brant Schroeder Community Leader May 25, 2021

@Katrina Greenberg Were you able to see what your instance is set at?

I can't since I'm not an admin. Waiting for a response, but I have a feelings it's the defaults.

1 vote
Answer accepted

It depends on what you have set in admin -> time tracking.   That's a global setting, but it does default to an 8 hour day, 5 days a week.

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