Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What is the difference between a "Step" and a "Status"?

Working within Jira Process Management/Workflows/Text 
There are essentially 3 different sequential line items: 

1. Statuses: a state of an issue

2. Transition: a process to change the status of an issue or a control point

 

??? 3. Steps... it appears that a Step is similar to a Status. But what differentiates it?

2 answers

2 accepted

2 votes
Answer accepted

A "step" is a structural point in a workflow.  The other structural thing in a workflow is a transition.  Steps are points, transitions join steps together.

Steps have a 1:1 unique (within the workflow) relationship with status.   Status, despite looking like one of the most important things in Jira, is actually irrelevant.  You could, if you wanted, throw status away, and work off steps.  (Don't try, it's ugly)

This is quite a neat trick in some ways - it lets you describe a process with steps and transitions without having to present it to your people as a fixed thing.  It gives us a level of abstraction that looks a little more complicated than it might be, but actually vastly simplifies workflow maintenance.  Indirectly, it also simplifies reporting, automation, classification and and and...

Main point here though is only admins care about steps.  And not a lot, because we see them as having that 1:1 status relationship, which makes it ok to think in status alone!  (And the diagram editor pretty much hides steps on that basis too, so even less to think about)

2 votes
Answer accepted
Jack Brickey Community Leader Jan 05, 2022

Hi @William Ruiz ,

for all intents and purpose you can ignore Steps completely, Certainly from a user perspective that is. Steps are really more like a framework that the rest of the workflow (transitions and statuses) are associated with. They are, as I understand it, used internally by the Atlassian software when it comes to renaming of statuses. If you’re editing in the diagram mode you really never even see the step  terminology. I hope that helps.

Nice @Jack Brickey  thank you. 
In that case, my inability to compare them makes sense. 

But I like that idea of using "steps" to label a change in project Phase within my process.

Step: Planning 

 


Step: Execution

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

832 views 25 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you