You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I came across this for the first time in another consultant's project configuration and I'm trying to wrap my head around it. Unsuccessfully. I've been using Jira Server / Data Center for 10 years, but I'm relatively new to JSW. What's the use case for creating an issuetype as a SUBTASK rather than just create a child issue subtask? I don't understand the purpose.
The reason I ask is because it threw off my automation run. I was branching on subtasks when the issue itself WAS a subtask, but it was also an issue type. Confusion ensued. I finally treated it like an ordinary issuetype in my JQL expression and the automation ran. Still though...
Hello @Franklin
This appears to be essentially a duplicate of your other post.
...which has already received responses.
If you want to dig into what was happening with your automation rule, we would need information about the rule itself and more information about the issues involved when the rule executed.
Thanks Trudy. I was more interested in the use case/business case. Why was this functionality introduced in JSW? I don't see the use case.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.