Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Webhooks adjustment

We use webhooks for our HappyFox - Jira integration. 

 

Problem we have is as I configured this, anytime a comment gets posted or even a ticket created via HappyFox - it's being posted/created through my name. 

How do I change the person that will act as the default reporter/comment posted from on this? 

1 answer

Hi @Daniel Davkovski ,

Webhooks just sends the payload in JSON format. I believe that you may be using the JSON payload with restapi to create issues in JIRA via HappyFox. It would be creating issues with the authentication provided in the create issue call. You may need to append reporter field with the value in the JSON or use a PUT method followed by issue creation.

"reporter" : {"name":"username"},

Hi @Niranjan 

 

thanks for assisting. We are using Cloud on both Jira and HF. Where would I do this and how? 

@Daniel Davkovski - It depends on how have you integrated JIRA and HappyFox. If you are using a commercial third party plugin, you may need to check with them . If it is an in-house development, check with the developers who have worked on the integration. They may need to tweak the code , a little to update/set reporter field.

I connected it via the Application Links. 

Nothing in there that will enable me to change the JSON. or I am maybe looking at it at the wrong spot? 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

87 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you