Webhook events are not triggered when a story is linked with an epic in NextGen Scrum Projects

[Rishi Kumar Gupta Tadikamalla]

HI Team, 

I have a NextGen Scrum Project. When a Story is mapped with any Epic, the Webhook "issue_updated" event is not triggered. 

Story URL : 

https://emprishiintegration.atlassian.net/jira/software/projects/NGS/boards/4?selectedIssue=NGS-3

But, For Classic Scrum Projects, Behaviour is working as expected. Please help.

Providing the link  for registered webhook events : 

https://emprishiintegration.atlassian.net/plugins/servlet/webhooks#

Instance Name :   emprishiorlando.service-now.com

[Andy Heinzer · Accepted solution]

Hi,

Sorry to hear about this problem.  This is actually a bug we are aware of.  Please see ACJIRA-2088 for more details.  There is a known bug in which issue_updated events are not being triggered in next-gen (known called team managed) projects when these issues are added to an epic.

Sorry I do not have a workaround for this right now, but I would recommend watching that issue for updates to this.

Andy