Webhook- Specific Trigger

Karen Arias
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November 20, 2018

I'll start this thread by saying I'm not at all a technical person, but...

 

Our team just started using Slack and I noticed that they had a Jira Cloud integration which I've configured for Jira.  I now have notifications being sent to Slack whenever an issue is created in Jira which is really neat, but a bit of overkill.

 

Is there anyway to modify the Webhook to only send a notification when an issue has been created, but hasn't been actioned yet for XX amount of time, i.e. to remind us that there is a new issue sitting around waiting for us to work on?

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