Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

We're having trouble connecting to Test Details when using Zephyr Squad plugin

 

Dear Friends,

Today when we open BDD test case in Jira Squad, all test detail which I wrote has been gone.

Please help me check the issue

Zephyr error: We're having trouble connectiong to Test Details. Try contacting the developer for sup

Screenshot 2021-07-22 165712.png

2 answers

0 votes
u.nevase I'm New Here Jul 22, 2021

Facing the same issue on my end as well 

Hello @Triệu Nguyễn Minh Trí , @u.nevase At Zephyr Squad, we got couple of tickets yesterday for the same issue and it was reported later that it automatically worked fine and users didn't do anything special.

We suspect it to be a network issue where the addon iframe itself is not fetched, and hence Test Details is not loaded.

I request you to check it again after some time and if problem persist, please open a ticket with us where we can debug the issue to find the root cause.

Also, could you please confirm if the issue is only for BDD test scenarios or non BDD Test as well?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

110 views 1 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you