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Version or privileges needed to import issues

Cathy Bruce
Cathy Bruce
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Oct 23, 2023

I tried to import issues set up in a csv file in Jira and get an Access Denied error. I am not sure if it's the way my user account is set up, or if my organization's version of Jira does not support this feature. Does anyone have guidance on this?

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Robert Wen_ReleaseTEAM_
Robert Wen_ReleaseTEAM_
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Oct 23, 2023

Hello @Cathy Bruce ! Welcome to the Atlassian Community!

It should work as specified in the following documentation page if you're a Jira Admin.  Regular users don't have the ability.

https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

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Cathy Bruce
Cathy Bruce
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Oct 23, 2023

Thanks! I do not believe I am an Admin so that explains it!

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