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Values are not reflecting when we select them from dropdown

Hi Team,

Recently we have added some values to single select custom field and when we select those newly added values while creating tickets those values are reflecting but when select any value which are newly added in between the transition it is appearing as blank instead of the value. Last 3 values are newly added and the blue color value is the one which I selected in one of the transition "change HERE Workstream" instead of value it is showing blank. Can some one help me on this. This is causing big issue in our Jira.

Screenshot (88).png

 

Regards,

Mounika

1 answer

0 votes

Check the workflow to see if there are any post functions for the transition that might be changing that field.

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