Since Insights is not sold seperately anymore but part of the premium license in Cloud i have a question.
If you have a cloud environment with Jira Service Management and Jira Software and you give a user a license only for Software, would he be able to use Insights?
Thanks for sharing this feedback. I just have couple questions and maybe you could help. So a user who has only Jira Software license won't be able to access Insight schemes. Not even as read only? How about selecting objects in an Insight custom field?
Thanks in advance.
Ok, just to add more details to @Dave Bosman _Realdolmen_ answer, here are my findings after testing:
A user with a non-JSM license:
A user with a JSM license:
On one hand i would think you are right.
But on the other hand, in the past, when it was just a plugin, it worked for all users (JSM & software).
If you are correct then it will be very expensive to use the functionality in some cases because all users that need to use it need a JSM license now, even if they are not JSM agents.
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