Since Insights is not sold seperately anymore but part of the premium license in Cloud i have a question.
If you have a cloud environment with Jira Service Management and Jira Software and you give a user a license only for Software, would he be able to use Insights?
On one hand i would think you are right.
But on the other hand, in the past, when it was just a plugin, it worked for all users (JSM & software).
If you are correct then it will be very expensive to use the functionality in some cases because all users that need to use it need a JSM license now, even if they are not JSM agents.
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
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