Using email/API key, but still receiving "Basic authentication with passwords is deprecated" error

[Alexander Harrison]

Hi Team,

I am in the process of updating our company's basic authentication with user/password to email/API key.

According to this (https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account), I should be able to update the username with an email and the password with an API key and make this request successfully:

curl -v https://<company>.atlassian.net --user <user>@<company>.com:<b64key>

This request fails with this error:

* Server auth using Basic with user '<user>@<company>.com'
> GET / HTTP/1.1
> Host: <company>.atlassian.net
> Authorization: Basic <removed>
> User-Agent: curl/7.64.1
> Accept: */*
>
< HTTP/1.1 401 Unauthorized
< Date: Wed, 22 Jun 2022 23:10:14 GMT
< Content-Type: text/plain
< Server: globaledge-envoy
< X-Envoy-Upstream-Service-Time: 1
< Expect-Ct: report-uri="https://web-security-reports.services.atlassian.com/expect-ct-report/atlassian-proxy", max-age=86400
< Strict-Transport-Security: max-age=63072000; preload
< X-Content-Type-Options: nosniff
< X-Xss-Protection: 1; mode=block
< Atl-Traceid: 29224f439162d46d
< Report-To: {"group": "endpoint-1", "max_age": 600, "endpoints": [{"url": "https://dj9s4kmieytgz.cloudfront.net"}], "include_subdomains": true}
< Nel: {"report_to": "endpoint-1", "max_age": 600, "include_subdomains": true, "failure_fraction": 0.001}
< Vary: Accept-Encoding
< Transfer-Encoding: chunked
<
Basic authentication with passwords is deprecated. For more information, see: https://developer.atlassian.com/cloud/confluence/deprecation-notice-basic-auth/
* Connection #0 to host <company>.atlassian.net left intact
* Closing connection 0

What do I need to do to make the example request work?

Thank you!

[Morgan DUBUISSON]

Hi,

I don't quite understand the request.

Is it possible to give a little more detail on the need?

[Alexander Harrison]

Hi Morgan,

In the last several months, basic authentication using a username and password has been deprecated in favor of using an email address with an API token. 

According to this article (https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/), the only thing that needs to be updated are the credentials, and that the following request should be able to be made successfully:

curl -v https://<company>.atlassian.net --user <user>@<company>.com:<b64key>

However, running this request results in this error:

Basic authentication with passwords is deprecated. For more information, see: https://developer.atlassian.com/cloud/confluence/deprecation-notice-basic-auth/

What do I need to do to make requests using an email address and an API token? 

[Morgan DUBUISSON]

Hi,
You can look at the following documentation : https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/

Available for further explanation

[Alexander Harrison]

Hi,

I have already looked at that article (and linked to it in both my reply and my original post). 

[Morgan DUBUISSON]

Good evening,
My apologies for this bad answer.
I think what you're looking for is:

https://developer.atlassian.com/cloud/admin/user-management/rest/intro/#about

Or 

https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-users/

[Alexander Harrison]

This is not a problem with API usage, it is a problem with migrating from the deprecated authentication scheme using username/password to the new scheme which uses email/API key.