Using Notification Schemes to Notify External Users

Allison Troup July 8, 2021

Hi! It seems I'm becoming a frequent flier in this forum :) 

I had a question about notification schemes. There seems to be a lot of selections and I'm not sure if there's a way to configure it to notify external users not in Jira. Can anyone tell me what to select if there is a way? More specifically, I am trying to use post functions/notif schemes to email external users.

 

Thank you!image

2 answers

0 votes
Boris Berenberg - Atlas Authority
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 10, 2021

You can also use Notification Assistant for Jira to do this. 

0 votes
Carlos Faddul
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2021

@Allison Troup 

You can use the automation to send this email, included custom your email to send with specific values in your issue, instead a generic email sended by notification schemes.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events