I am looking for some help with the Jira Automation, bulk send and Lookupissues features.
I've tried every suggestion in this thread (https://community.atlassian.com/t5/Jira-Software-questions/Sending-an-email-with-a-list-of-issues-using-Automation-for-Jira/qaq-p/1192501), but my list always comes up empty, even though there are 10 issues that are found when I run the audit log.
Here are screenshots of my rule--any assistance would be greatly appreciated!
Thanks!
Allison
Hi @Allison -- Welcome to the Atlassian Community!
Noticing that you are on Jira Server, the Lookup Issues action is not available there...it is a Cloud feature.
Your equivalent for Server is {{issues}} Please note the plural. The syntax will be basically the same as the recommendations to use Lookup Issues, just substitute in {{issues}}
Please look here for an example:
https://confluence.atlassian.com/automation/smart-values-993924860.html#Smartvalues-issuesissues
Best regards,
Bill
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I am glad to learn that helped. And...the Atlassian team appears to be working on adding the Lookup Issues action for the Server/Data Center, so that will make this scenario easier to complete in the future. You may watch here to see their progress: https://jira.atlassian.com/browse/JIRAAUTOSERVER-53
Kind regards,
Bill
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Hi Allison, as it says in the answer from the https://community.atlassian.com/t5/Jira-Software-questions/Sending-an-email-with-a-list-of-issues-using-Automation-for- Jira / qaq-p / 1192501, to do something like this it is simpler and more tedious to create a filter in jira with that JQL, choose the custom fields you need and create a subscription to send the result by mail
Anyway, if you still prefer to do it with automation, the lookupissues variable will come empty unless you first use a action of type "Lookup issues"
Regards!
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To answer that question - this Lookup Issues action is where you define the query that {{lookupissues}} is aware of later in the rule. When you use this action, the payload in your send-email action gets sent the data from the query.
This query can be regular JQL, or it can be a mix of JQL and {{smartvalues}} - but if you use smart values, you can't use the little "validate query" function you can see in the corner of the above screenshot.
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removing my answer - Juan's comment is correct. You'll need to add a lookupissues step first
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This btw - is designed for Slack messages - so I'm not sure if it will give you any weird results - but the formatting might help you along.
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(one more note - in the screenshots you can still clearly make out your full name and email. the paint isn't thick enough!)
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