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User unable to see QMetry Test Cases

gani_94
gani_94
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May 17, 2023

Hi We have a user who is unable to see the test cases even the ones he has created. Other users who have the same level of access is able to see them.

Is there any setting in QMetry where the access to test cases is restricted?

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Randy Keith
Randy Keith
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May 17, 2023

Hey Gani,

Yes, QMetry provides Administrators to manage the permission configurations for every QMetry Test Management module. You can check and verify the test case access permissions for your user from the same. Here is their guide link- https://qmetrysupport.atlassian.net/wiki/spaces/QTM4J/pages/1000309029/QMetry+Permissions+for+Project.

For further help in this regard, you can reach out to their Support team, who have been reliable in solving my issues very efficiently - https://qmetrysupport.atlassian.net/servicedesk/customer/portal/46.

Hope this helps. Cheers!

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