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User management

Lena Sargsyan
Contributor
April 18, 2023

Hi,

 

I have faced the following problems:

1) I removed several users from a group on 04/04/23, then today I found out they are still there. I checked by Audit log and no one had added them back.
2) In The same way I didn't remove one of our engineers from a group but today I found his name missing from the group members list.
I didn't find both actions: adding back (1st case) and removing the user (2nd case) in the Audit log. How can it be? Please advise.

Thanks
Lena

1 answer

0 votes
Trudy Claspill
Community Champion
April 18, 2023

Hello @Lena Sargsyan 

Are you managing the groups through admin.atlassian.com?

Are the groups locally defined within Atlassian Administration, or are they synchronizing with an external system?

Lena Sargsyan
Contributor
April 19, 2023

Hello @Trudy Claspill 

> Are you managing the groups through admin.atlassian.com?

Yes

> Are the groups locally defined within Atlassian Administration, or are they synchronizing with an external system?

I think the groups are locally defined within Atlassian Administration because I can administer them.

>are they synchronizing with an external system?

I don't really know. How to check that?

 

Thanks!

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