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User image not display in kanban board

Yew Teng Ui
Yew Teng Ui July 5, 2021

Hi, I got a user who cannot view the user image in Kanban Board. Which other users are able to view it. And only Google Chrome cannot view the user image, other browsers(Edge) don't have this issue. Is there any idea why it happens and how to solve it? Thanks.

 

Sample:

image (6).png

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Vikrant Yadav
Vikrant Yadav
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July 5, 2021

Hi @Yew Teng Ui  If only one user facing this issue. It seems to be an issue with browser try to Reset Chrome

Make Sure Java Script is enabled in browser settings and user using correct JIRA URL. Some time users use http://jira.com instead of https://jira.com . This also create this type of issue. Check which URL user is using secured or non-secured. 

Thanks

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Jira
Jira Software
DEPLOYMENT TYPE
SERVER
VERSION
8.13.2
TAGS
AUG Leaders

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