Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Upgrading old (7.12.1) Jira to 8.14. SQL database 2014 to 2016.


I have been tasked with upgrading a Jira server as shown above.  It has been ignored for several years and the users noted that 7.12.1 was going EOL.  The instructions for upgrading seem "simple" just run the upgrade package as long as the DB was upgraded to 2016 or later.  Somehow, I don't think it is that straightforward.

The app server and the SQL server are separate VMs running 2016 and 2012 R2 respectively.  The SQL server is running several instances and 2016 is running on that server.

Regarding the database, can I just backup up the db and then restore to the newer version or is there something else needing doing so that part works?

Regarding the app server, is it as straightforward as I perceive?  Previous experience with Java based (Apace) server apps have always been somewhat complex.

I  was thinking that I could just back up the configurations, blow away what is there and then install clean.  I'm not a Jira user at all, just the IT guy tasked with doing this.

1 answer

0 votes
Ismael Jimoh Community Leader Dec 13, 2020

Hi @Ward Galanis 

On this topic, I’ll suggest doing your upgrades in batches separated into upgrading the database and then the application. do the following:

  1. Check the latest compatible version of SQL database with your current JIRA version (see Jira supported platform document)
  2. Backup your Jira database directly.
  3. Upgrade your database to a version compatible for both your target and current versions
  4. Restore the database.
  5. Start and confirm Jira works with the new database now.
  6. When everything is okay, upgrade your Jira to version 8.0.0 (as this is a major version upgrade, it is often safer to go to the base version first, upgrade all addons there before going further)
  7. once Jira is at 8.0, you can proceed to upgrade to version 8.14 (I will recommend 8.13 for LTS unless you want a feature released in 8.14)

The above would be my suggestion for the upgrade the only other things I would consider are:

  • Run this on a test system first and document the process. This ensures if it fails your main server is not impacted,
  • Read the supported platform and release notes to ensure you are aware of any major changes to the application 

Hopefully, this helps.


I have an SQL S2016 server available (the instance is running on the same box).  Do I just restore from the 2014 backup to 2016 or is there a routine necessary to upgrade the database, i.e. updated stored procedures and the like?

Then point the existing Jira to the new db?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,104 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you