I just set up a new JIRA automation, to pre-fill new JIRA ticket description with a template based on ticket type when a ticket is created.
Having created the automation and activated it, I thought I'd try it out, I created a new ticket and then opened it to see no pre-filled description, I then notice my JIRA slack channel has sent me a burst of several hundred messages indicating all existing tickets have been updated, replacing existing descriptions with the template content.
How do I bulk revert these unwanted automated changes, do I have to restore from a backup, assuming I have one?
Wow, and sorry to learn that happened. Luckily the automation rules are limited to 100 issues before they stop execution. (You disabled that rule, right?)
Lessons like this are why I experiment with rules in a test project first, and then copy them into the target project later.
Thanks for getting back to me Bill.
I havent used this api before so it was useful for me, the documentation is great and api extensive and easy to use.
When I created the automation I didnt disable any rule issue limit, at least not that I'm aware of, I did disable notifications though.
I was using a set of branch rules, each matching on a different ticket type, I didnt realise this would match on all tickets with that type, I thought it would only apply to the ticket I was creating.
I'll take greater care creating these automation rules in future.
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