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Unable to use trigger Sprint Complete

I have created an automation rule

Trigger = Sprint completed

Condition = Component matches

Condition = Summary contains "BAU"

Action = close ticket

Action clone ticket





  • The rule has been configured with components that require issues to be provided by the trigger. To run these components you must add a branch for this sprint or JQL. The following components require issues: Clone issue, Issue condition, Transition issue


I dont understand this error and can't see why this isnt working, any advice welcome 

1 answer

1 accepted

3 votes
Answer accepted
Alexis Robert Community Leader Aug 12, 2022

Hi @Stuart HArris , 


I think you should add a Branch just after the Trigger : 

New Branch -> Brach rule / related issues -> Issues in the sprint


This should provide the issues you need to run the following actions.


Let me know if this helps, 



That has worked great thanks, I tried adding a branch but couldn't work out what to do with it on this occasion. thank you for the detailed instructions. 

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