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Unable to us the Automation page

Yuvraj Lalotra
Yuvraj Lalotra Mar 09, 2022

Unable to use the Automation page.

We couldnt load this page

Refresh the page and try again. If this problem persists, contact Atlassian support

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Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Mar 09, 2022

To be clear you receive this error when you navigate to project settings > automation?

things to try...

  1. different browser 
  2. navigate to global automation > admin - system - global automation 
  3. ask a peer if the are seeing this
  4. contact Atlassian support
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Yuvraj Lalotra
Yuvraj Lalotra Mar 09, 2022

Hi Jack,

Thank you for the suggestions.

Yes, trying to access it via project settings > automation

And I have tried the first 3 of your suggestions yet the same issue, hence opting for 4 :)

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Charlie Gavey
Charlie Gavey
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 14, 2022

Hi there,

Thanks for reaching out! So we can get a little more info about this problem, it’s best if you raise this through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look.

Cheers,
Charlie

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Erol Yoes
Erol Yoes Mar 27, 2023 • edited

We had the same issue with listing of Project automations.

We couldnt load this page

Refresh the page and try again. If this problem persists, contact Atlassian support.

in my case the role "Pproject Team" was missing.

now i can see the automations as it should.

 

Workaround, go to Gobal Automations, it will be listed there anyway.

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