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Unable to set password even if my password is very strong

Pravin Kumar
Pravin Kumar Apr 05, 2023

Screenshot (1174).pngGetting this error unable to continue after this page

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Dave Mathijs
Dave Mathijs
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Apr 05, 2023

Hi @Pravin Kumar welcome to the Atlassian Community!

Is your account managed by an organization?

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Dave Mathijs
Dave Mathijs
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Apr 05, 2023

Please get in touch with the Org Admin to check which password policy they have set and if this has been communicated through the organization.

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Mayur Jadhav
Mayur Jadhav
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Apr 05, 2023

Hello @Pravin Kumar ,

Welcome to the Atlassian Community!!

The minimum password for Jira Cloud products (Jira Software, Jira Service Desk) is simply 8 characters with no complexity requirements. Up to 100 characters are accepted in the password field on the maximum end.

Could you please try in incognito mode in chrome and check if it works.

 

Regards,
Mayur

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Mayur Jadhav
Mayur Jadhav
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Apr 05, 2023

If the account is managed by your organization, you need try more complex passwords or you can use the third-party website to help to generate passwords.

https://www.lastpass.com/features/password-generator#generatorTool

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