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Unable to remove or add users

I'm unable to navigate to the user management screen even after being an administrator. 

2 answers

3 votes
Kishan Sharma Community Leader Jan 02, 2022

Hi @Sujit Singh Welcome to the Atlassian Community!

Do you have Site Admin/ Org Admin access on your site ?

Go to your site's Admin at If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site.

Refer more details on this link.

0 votes
John Funk Community Leader Jan 03, 2022

Hi Sujit - Welcome to the Atlassian Community!

If you are truly on a Free account - you should have access to the User Management functaionality because you can't change the permissions with a Free account. 

When you got to Settings do you see the User Management option? 

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