Unable to extra smart value through slack

[Hector Valenzuela]

I am trying to build an automation to share the tickets that were created and the SLA due date. 

But I can't display the value on Slack. 

you can see that behind the word "Before" there is no data. 

[Becky]

Hey @Hector Valenzuela , 

What kind of field is customfield_10088?

If It is a date you cannot use {{customfield_10088.value}} automation will return empty when you use dates with list functions. You have to format it, like {{customfield_10088.format("dd/MM/yyyy")}} or {{customfield_10088.jiraDate}} 

You can find more ways to format it in this document.