Unable to download excel file on my Jira board

Ukeme Okon March 21, 2023

Hello Team,

I hope you're doing well today.

Kindly assist with the above subject matter, as I am unable to download excel files from my Jira board.
Find below screenshots for your reference.


atl1.PNGatl 2.PNG

Regards.

2 answers

0 votes
Ukeme Okon March 21, 2023

I have done that and tried downloading.
However, the error is still the same.

atl 2.PNG

0 votes
Juan Carlos Vera
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March 21, 2023

Hi @Ukeme Okon 

Can you try to delete the values "19058" and "19063" from the JQL and try again?

Ukeme Okon March 21, 2023

Thank Juan for your response.
however, can you put me through on how to delete values from JQL ?

Juan Carlos Vera
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March 21, 2023

Just Edit from here:

delete 19058, and 19063,  and SAVE

delete.JPG

Ukeme Okon March 21, 2023

After delete the values 19058 and 19063 
I was unable to save as the save option  is graded out. 

Juan Carlos Vera
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 21, 2023

well.. then don´t Save, only Execute and download excel.

Ukeme Okon March 21, 2023

I have done that and tried downloading.
However, the error is still the same.

 

atl 2.PNG

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