Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to delete bulk issue

Hello Team, 

Am unable to delete bulk issue from issue navigator , when i tried it's showing XSRF Security Token Missing.

ERROR 

 

XSRF Security Token Missing

Jira could not complete this action due to a missing form token.

You may have cleared your browser cookies, which could have resulted in the expiry of your current form token. A new form token has been reissued.

Request URL: /secure/views/bulkedit/BulkDeletePerform.jspa

The original input has been captured and you can retry the operation.

Sorry, but any file attachments in the original input will be lost.

 

2 answers

0 votes
Laura Holton Community Leader Nov 30, 2021

Hi @Sunil kumar 👋

The error is not easily reproducible and seems to occur at random, affecting several users on several different projects and operations.

This XSRF error occurs by several reasons. Each is mapped as the same number on Cause and it's correspondent Resolution. Lastly, there are two workarounds 

The occurrence of this error might've started or increased after upgrading from a previous version of Jira to any more recent than 8.4.0.

Workarounds

Jira 8.5.3 or later

If none of the previous solutions worked out, you may enable this feature flag (aka dark-feature) to revert back to the pre 8.4 XSRF checking method:

 

com.atlassian.jira.security.xsrf.session.token.disabled

Jira 8.5.2 or earlier

You may temporarily disable XSRF checks by including the following to the jira-config.properties, following the instructions on Edit the jira-config.properties file in Jira server.

 

jira.xsrf.enabled=false

We advise resorting to this workaround only temporarily, while you work on upgrading Jira to a version that this issue's been fixed for your scenario or that you're able to apply the feature flag workaround instead.

Read the full article 'XSRF Security Token Missing errors in Jira 8.4.0 and later' here.

I hope this helps but if you have any other question just ask away 😃

All the best,

Laura

0 votes
Pramodh M Community Leader Nov 30, 2021

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

119 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you