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Unable to delete bulk issue

Hello Team, 

Am unable to delete bulk issue from issue navigator , when i tried it's showing XSRF Security Token Missing.



XSRF Security Token Missing

Jira could not complete this action due to a missing form token.

You may have cleared your browser cookies, which could have resulted in the expiry of your current form token. A new form token has been reissued.

Request URL: /secure/views/bulkedit/BulkDeletePerform.jspa

The original input has been captured and you can retry the operation.

Sorry, but any file attachments in the original input will be lost.


2 answers

0 votes
Laura Holton Community Leader Nov 30, 2021

Hi @Sunil kumar 👋

The error is not easily reproducible and seems to occur at random, affecting several users on several different projects and operations.

This XSRF error occurs by several reasons. Each is mapped as the same number on Cause and it's correspondent Resolution. Lastly, there are two workarounds 

The occurrence of this error might've started or increased after upgrading from a previous version of Jira to any more recent than 8.4.0.


Jira 8.5.3 or later

If none of the previous solutions worked out, you may enable this feature flag (aka dark-feature) to revert back to the pre 8.4 XSRF checking method:

Jira 8.5.2 or earlier

You may temporarily disable XSRF checks by including the following to the, following the instructions on Edit the file in Jira server.



We advise resorting to this workaround only temporarily, while you work on upgrading Jira to a version that this issue's been fixed for your scenario or that you're able to apply the feature flag workaround instead.

Read the full article 'XSRF Security Token Missing errors in Jira 8.4.0 and later' here.

I hope this helps but if you have any other question just ask away 😃

All the best,


0 votes
Pramodh M Community Leader Nov 30, 2021

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