I have am working on a project for which I need to add a collaborator temporarily. However when I try to invite the user I get the message "You've reached the maximum number of users for one of your products".
So I need to deactivate old users which are no longer active on Jira, however when I try to get to user management I am locked out with the message "You need permission, request access from your administrator".
What am I missing? I am able to log into the "Trusted users" admin portal and invite new users, is there a spot I can have my permission changed so that I can access the user-management section of the site?
Any help would be greatly appreciated.
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