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Unable to create new workflow as Admin

I am unable to create a new workflow with my Admin access level on this board. I need to create a new workflow in order to reduce some extra available status that are causing confusion. I do see any option to create a new workflow in my board permission sets or remove or change the existing active workflow

1 answer

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John Funk Community Leader Jun 04, 2021

Hi Ashley - Welcome to the Atlassian Community!

What type of project are you working with? Team-managed? Company-managed? Business project? 

it is team managed 

John Funk Community Leader Jun 07, 2021

Team-managed has a built in workflow so you can't create another workflow for it. You can only modify the one that is there. 

What about company-managed? I dont see the ability to modify anything on the workflow even though I am the admin

John Funk Community Leader Jun 07, 2021

You have to be a Jira Administrator to modify a shared workflow, and not just a Project Admin. 

To modify a workflow, go to Settings (the gear icon in the navigation bar) > Issues > Workflows

If you do not see the option for Issues under the Settings icon, then you are not a Jira Administrator. 

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