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Unable to create a label for a project

bindu madhavi Bagusetty
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May 18, 2023

I am Seeing the below error

 

label_JIRA Error.PNG

2 answers

2 accepted

3 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 18, 2023

Hi @bindu madhavi Bagusetty and welcome to the community,

The project you are in is using a certain field configuration scheme. In that scheme you will find the individual field configurations for your issue types. For that specific issue type, the label field is set to hidden. To unhide it:

  • Go to your project > project settings
  • Issues > Fields
  • Locate on the issue type which the label field is hidden
  • Click the pencil icon to edit its field config
  • Locate the labels field, and click "Show"
  • Go back to your project and test it

keep in mind that if that field configuration is shared with other projects, the label field is going to appear in the shared projects as well.

0 votes
Answer accepted

The field Labels is hidden in the field configuration associated with the project. Click on the Link Go to "Default Field Configuration" and click Show next to the Labels field.

https://support.atlassian.com/jira-cloud-administration/docs/change-a-field-configuration/#Hide-or-show-a-field 

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DEPLOYMENT TYPE
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AUG Leaders

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