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Unable to create Dashboard and share with members or groups. I have global permissions to share filt

Ankush Gautam
Ankush Gautam
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Oct 12, 2023

Unable to create Dashboard and share with members or groups. I have global permissions to share filters and dashboards

 

Error Message - You do not have permission to share. All shares are invalid.

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Ivan Garcia _Appfire_
Ivan Garcia _Appfire_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 17, 2023 • edited

Hi @Ankush Gautam 

Welcome to the community!

If you're having issues with native sharing functionalities and need to solve your pain ASAP, please know that in the Atlassian Marketplace there are apps that simplify dashboard sharing.

One of these apps is Dashboard Hub for Jira – Custom Charts & Share Reports , which is developed by my company and which I recommend to you in case of trying an app :)

Dashboard Hub empowers users to create insightful dashboards and share them in seconds with password-protected links, here is a shared dashboard example.

Hope it helps,

Ivan

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Trudy Claspill
Trudy Claspill
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Oct 12, 2023

Hello @Ankush Gautam 

Welcome to the Atlassian community.

Are you able to create the dashboard with no shares?

How do you know you have the global permission to share filters and dashboards? Global permissions are allocated to user groups. How have you confirmed that you are a member of a group that has been granted that permission?

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Ankush Gautam
Ankush Gautam
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Oct 17, 2023

i am part of the group that has global permissions for filters and shared

 

Screenshot 2023-10-17 at 9.34.18 AM.png

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Trudy Claspill
Trudy Claspill
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Oct 17, 2023

That shows us the groups that have the permission.

Can you now show us the groups to which you belong, as listed in your user account information, to verify that list includes at least one of the mentioned groups?

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