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Unable to change workflow for issue type

Edited
Shachar Ovadia
Shachar Ovadia Mar 21, 2023

I am unable to change my issue type's workflow.

 

after pressing 'Publish' in the workflow scheme, i move the old status to the new one.

 

but then, after pressing 'Associate', i get his empty screen when it says :

Issues

Publish Workflows

Step 1 of 2: The current status of each issue needs to be changed so that it is compatible with the new workflows.

and by the way, there are no issues in those statuses. where i associate them.

 

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4 answers

2 votes
Luca Alotto
Luca Alotto Mar 29, 2023

Hi I've got the same issue. I think it's something wrong on Jira's side. This is the V3 of a workflow we user by almost 6 months. I simply removed a transition and I get an error when I publish it.

I'm publishing an issue scheme shared by other 2 projects.

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Luca Alotto
Luca Alotto Mar 29, 2023

Maybe I've get it. One of the projects that was using the workflow scheme was in trash bin. By removing it permanently, Jira made it to publish the new workflow scheme

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Hector Vazquez
Hector Vazquez Apr 05, 2023

This is the right answer, had the same issue and it worked after I removed the projects from the trash bin.

It is a bug in Jira.

@Shachar Ovadia Please mark it as the answer.

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Ian Ratner
Ian Ratner
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Apr 07, 2023

Same here.  Permanently deleting the projects solved the problem.

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Ian Ratner
Ian Ratner
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Apr 07, 2023

I have this same issue

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John Funk
John Funk
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Mar 22, 2023

Hi Shachar,

So you press Associate and get the message, but nothing else on the screen? No progress bar or anything? 

Have you tried on another browser? Or with Incognito mode?

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Shachar Ovadia
Shachar Ovadia Mar 22, 2023

I did try to do it in another browser, even in incognito mode, same result...

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John Funk
John Funk
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Mar 22, 2023

What about the first questions?

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John Funk
John Funk
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Mar 23, 2023

Can you share some screenshots of what happens? 

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John Funk
John Funk
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Mar 23, 2023

What issue types did you link the new workflow to when you added it to the workflow scheme? It says there are no issue types linked to it. 

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Shachar Ovadia
Shachar Ovadia Apr 03, 2023

This is the same issue type that were linked in the first place, but could not publish the workflow after changing it.

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John Funk
John Funk
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Apr 04, 2023

Can you include some screenshots of where you link the new workflow to the issue type?

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John Funk
John Funk
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Apr 05, 2023

Has the project attached to the workflow been moved to the trash?

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Syed Muhammad Ammad Mansoor
Syed Muhammad Ammad Mansoor Mar 21, 2023

make sure the same issue is not associated with the default workflow.

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Shachar Ovadia
Shachar Ovadia Mar 22, 2023

It is attached right now to the default workflow, but as i know we can change it's workflow even if the old WF was the default.

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