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Unable to change status due to 500-Internal server error

Hi,

I'm unable to move the status due to below error.

500-INTERNAL SERVER ERROR.PNG

1 answer

0 votes
Charlie Misonne Community Leader Jun 24, 2021

Do you get this for any issue and any status change?

Or only status changes to a specific status? In this case check your workflow for any post functions that might cause errors.
If you don't have anything like that configured I'd suggest to contact Atlassian support as mentioned on that error page.

@Charlie Misonne Thankyou for the quick response.

Yes, I get it for status in the workflow, I have mentioned all the mandatory details but unable to perform status change.

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