Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to change component to select list

  1. visit /secure/admin/ViewIssueFields.jspa
  2. scroll down to components
  3. select renderers
  4. change active renderer to Select List
  5. update
  6. confirm update
  7. component rendered not changed - still autocomplete renderer

2 answers

1 accepted

1 vote
Answer accepted

Confirmed bug by Atlassian if anyone else is interested https://jira.atlassian.com/browse/JRACLOUD-71257

There is a system defined field named "Component" which displays in the Issue View with the field label "Components". This field will not appear when you are viewing Custom Fields, because it is a system defined field. This field is tied to the Components defining feature that you would see in the navigation pane on the left for your Company Managed projects.

If you are finding a "Components" field in your Custom Field list then that is likely a secondary "components" field that one of your Jira administrators defined. Defining Custom Fields with names that are close to the same as system-defined fields can be confusing.

Can you show use screen images for what you are seeing in your Custom Fields screen, and what you are looking at when you say "component rendered not changed"?

Hi @Trudy Claspill  I'm just below "Custom fields" in "Field configuration".  Then Default Field Configuration, then scroll down to Components (https://support.atlassian.com/jira-software-cloud/docs/organize-work-with-components/).  There is a "Renderers" link that lets you switch from autocomplete to select.  However whenever I save it always reverts to autocomplete

 

Screenshot 2021-07-07 175914.jpg

 

I basically want to disable the ability to type anything in the component box when creating a ticket and if the user has a typo or makes something up, a new component is created (which I later have to find, merge to the right component, and delete)

Sorry, my mistake. I did not pay close enough attention to the link text you included in your original post.

I see the same behavior when I try it.

I have not yet found any other posts or an Atlassian issue on this topic.

A new component will be made only if the user is assigned to the Administrator role for the project. Only the users in that role should be able to create new Component values by typing into the Component field. Could you mitigate the issue by reducing the people assigned to the Administrator role?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

84 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you