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Unable to add attachments to JIRA Issue using Mule 4

Hi Team,

I am using the REST API to attach files to the Jira Issue using Mule 4. I have replicated the exact request generated in POSTMAN. I do get a 200 response from JIRA REST API, but the attachments do not get uploaded.

Below is my request:

Headers :

{
"Authorization" : "Basic XXXXXXXXXXX",
"Content-Type" : "multipart/form-data; boundary=----WebKitFormBoundary8Qdad9adas9dfd8df",
"X-Atlassian-Token" : "no-check"
}

Body:

------WebKitFormBoundary7MA4YWxkTrZu0gW
Content-Disposition: form-data; name="file"; filename="sampleMule.pdf"
Content-Type: application/octet-stream

%PDF-1.3
%����

1 0 obj
<<
/Type /Catalog
/Outlines 2 0 R
/Pages 3 0 R
>>
endobj

2 0 obj
<<
/Type /Outlines
/Count 0
>>
endobj

3 0 obj
<<
/Type /Pages
/Count 2
/Kids [ 4 0 R 6 0 R ]
>>
endobj

4 0 obj
<<
/Type /Page
/Parent 3 0 R
/Resources <<
/Font <<
/F1 9 0 R
>>
/ProcSet 8 0 R
>>
/MediaBox [0 0 612.0000 792.0000]
/Contents 5 0 R
>>
endobj

5 0 obj
<< /Length 1074 >>
stream
2 J
BT
0 0 0 rg
/F1 0027 Tf
57.3750 722.2800 Td
( A Simple PDF File ) Tj
ET
BT
/F1 0010 Tf
69.2500 688.6080 Td
( This is a small demonstration .pdf file - ) Tj
ET
BT
/F1 0010 Tf
69.2500 664.7040 Td
( just for use in the Virtual Mechanics tutorials. More text. And more ) Tj
ET
BT
/F1 0010 Tf
69.2500 652.7520 Td
( text. And more text. And more text. And more text. ) Tj
ET
BT
/F1 0010 Tf
69.2500 628.8480 Td
( And more text. And more text. And more text. And more text. And more ) Tj
ET
BT
/F1 0010 Tf
69.2500 616.8960 Td
( text. And more text. Boring, zzzzz. And more text. And more text. And ) Tj
ET
BT
/F1 0010 Tf
69.2500 604.9440 Td
( more text. And more text. And more text. And more text. And more text. ) Tj
ET
BT
/F1 0010 Tf
69.2500 592.9920 Td
( And more text. And more text. ) Tj
ET
BT
/F1 0010 Tf
69.2500 569.0880 Td
( And more text. And more text. And more text. And more text. And more ) Tj
ET
BT
/F1 0010 Tf
69.2500 557.1360 Td
( text. And more text. And more text. Even more. Continued on page 2 ...) Tj
ET
endstream
endobj

6 0 obj
<<
/Type /Page
/Parent 3 0 R
/Resources <<
/Font <<
/F1 9 0 R
>>
/ProcSet 8 0 R
>>
/MediaBox [0 0 612.0000 792.0000]
/Contents 7 0 R
>>
endobj

7 0 obj
<< /Length 676 >>
stream
2 J
BT
0 0 0 rg
/F1 0027 Tf
57.3750 722.2800 Td
( Simple PDF File 2 ) Tj
ET
BT
/F1 0010 Tf
69.2500 688.6080 Td
( ...continued from page 1. Yet more text. And more text. And more text. ) Tj
ET
BT
/F1 0010 Tf
69.2500 676.6560 Td
( And more text. And more text. And more text. And more text. And more ) Tj
ET
BT
/F1 0010 Tf
69.2500 664.7040 Td
( text. Oh, how boring typing this stuff. But not as boring as watching ) Tj
ET
BT
/F1 0010 Tf
69.2500 652.7520 Td
( paint dry. And more text. And more text. And more text. And more text. ) Tj
ET
BT
/F1 0010 Tf
69.2500 640.8000 Td
( Boring. More, a little more text. The end, and just as well. ) Tj
ET
endstream
endobj

8 0 obj
[/PDF /Text]
endobj

9 0 obj
<<
/Type /Font
/Subtype /Type1
/Name /F1
/BaseFont /Helvetica
/Encoding /WinAnsiEncoding
>>
endobj

10 0 obj
<<
/Creator (Rave \(http://www.nevrona.com/rave\))
/Producer (Nevrona Designs)
/CreationDate (D:20060301072826)
>>
endobj

xref
0 11
0000000000 65535 f
0000000019 00000 n
0000000093 00000 n
0000000147 00000 n
0000000222 00000 n
0000000390 00000 n
0000001522 00000 n
0000001690 00000 n
0000002423 00000 n
0000002456 00000 n
0000002574 00000 n

trailer
<<
/Size 11
/Root 1 0 R
/Info 10 0 R
>>

startxref
2714
%%EOF

------WebKitFormBoundary7MA4YWxkTrZu0gW--

1 answer

0 votes
Andy Heinzer Atlassian Team Dec 28, 2020

Hi Jayesh,

I am not familiar with using Mule, however perhaps I can help with more of the aspects that Jira Cloud's REST API is expecting here.

In my own testing, I have been able to upload attachments using the REST API in Jira Cloud, but when I do this, I wasn't using the 'application/octet-stream' that you appear to being using here.  Instead I have been referencing a binary file directly by filename, and then reference that filename location as found on my local machine.  There are some other good examples of this on Community such as https://community.atlassian.com/t5/Jira-questions/How-do-I-upload-attachment-to-JIRA-Issue-via-REST-API/qaq-p/545073

That said, I did notice that your WebKitFormBoundary string in the header does not appear to match the string in the body.  I believe that these will need to match in order for Jira to understand the body contains an attachment in that form.

Try adjusting that first.  If that doesn't resolve this, then I would be interested to see if we can learn the exact response that Jira returns when making this call. I know you mentioned it provided a 200 code, which should be a good sign.  However Jira should also be providing a comprehensive response in json format that details filename, id, author, etc.  An example can be see in Jira Cloud REST API Reference: Add attachment: POST /rest/api/3/issue/{issueIdOrKey}/attachments.  If we can see the details of that response perhaps we can learn more here about what is happening when trying to upload such attachments in this case.

Andy

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