Unable to add Sub-Tasks, only Child Issues

[Tina.Henry]

I'm a Project Admin of a team managed project.  Documentation for adding a subtask to an issue indicates when you open the issue, there should be a "Create Sub-Task" option below the Issue Summary.  In our version/configuration of Jira Software-Cloud, the only option is to "Add a Child Issue".  When doing so, the child issue is assigned it's own key, so basically when creating a Sub-Task with this method it looks like I'm actually creating multiple additional issues for which my initial issue is the parent. These issues are assigned the issue type of Sub-Task, but appear to be actual issues in themselves.   Is this correct functionality?  Is the documentation that references "Create Subtask" outdated or for a different product?   Or is it possible that my company's configuration is different somehow?  I have quite a few Sub-Tasks that I'd like to set up for this Issue Type. I'm concerned about producing a multitude of issues inadvertently. 

[Jack Brickey · Accepted solution]

Hi @Tina.Henry , welcome to the community!

in fact, this is how Sub-tasks work. They will have their own issue key just like tasks. The difference here is that they have a special relationship with their parents. This is especially apparent when using scrum boards. I hope this makes sense.

[Tina.Henry]

Thanks Jack.  Sounds like this is the functionality I need, then.  I guess I was just getting caught up in labels