I've just upgraded to Jira (self-hosted) 7.11.1 on Linux x86_64, from version 7.3.2 and am completing the upgrade of installed plugins.
When attempting to upgrade the ￼Atlassian Universal Plugin Manager Plugin, I get the error message:
Unexpected exception parsing XML document from URL
The logs, starting at the first 'ERROR' line with a timestamp after when I pressed the 'Update' button go as follows:
2018-07-30 16:26:15,483 ThreadPoolAsyncTaskExecutor::Thread 25 ERROR alexis 985x122x1 w835ok 18.104.22.168,192.168.1.8 /rest/plugins/1.0/ [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin'
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://235.0:0/META-INF/spring/atlassian-plugins-component-imports.xml]; nested exception is java.lang.IllegalStateException: The bundle is uninstalled.
I've googled this, but not found anything that looked applicable. Could anybody advise? Many thanks!
It sounds like you might be dealing with plugin cache corruption. Are you able to uninstall the UPM and then restart the Jira instance? Additionally, you may need to clear the plugin cache, which can be done by deleting the following directories while Jira is shutdown:
All the best,
I didn't see any obvious way to uninstall UPM (other plugins have an Uninstall button but not UPM), so I proceeded to clearing the cache, and that worked! Many thanks for the quick response Cameron!
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their Jira Cloud instance. ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events