Trying to email user when status is 'ready for po'

[Damon Gaylor]

Custom workflow, added a status called 'ready for PO'.  I want the transition to fire an event to send email notification to the PO.  I was going to add a project role of PO and then assign the users who want to be notified to this role.

The business case is the team wants to automatically notify the PO when something is ready for them to review for acceptance.  

I think I can add a generic event in the notification scheme, but I only want this email notification to happen when the status changes to 'Ready for PO'.  

Any ideas? 

[David Laperle · Accepted solution]

I would personally use the Webhook feature and build a custom webhook receiver (either an AWS lambda or self-hosted script) that will receive the webhook and send an email based on this.

If you need direction on how to achieve and you're at the Summit, poke me I can definitely show you!

[Damon Gaylor]

Thanks David.  I'm not a programmer and was hoping for a config option.  I thought I was able to do this in an older version of Jira, but can't seem to see any options to fine tune the notification based on the post transitions options.

[David Laperle]

There's ton a addons that can help you if you're willing to pay for it.