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Truncated issue key id

Dorothy Callahan
Dorothy Callahan Sep 25, 2023

Good morning,

 

Suddenly, the issue key ID is truncated or not shown on the issue cards for active sprint view.  Initially, I thought that the field names I wanted to show on active sprint issue cards was forcing truncation due to limited size but below shows, I've removed all additional fields I would like reflected.  This change made no difference.

Truncated or missing key id AIM active board.pngTruncated or missing key id AIM active board.2.png

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Bill Sheboy
Bill Sheboy
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Sep 25, 2023

Hi @Dorothy Callahan 

This appears to be an existing issue, which can be made worse by the number of board columns, features enabled / disabled, browser scaling, etc.  And I wonder if the "Enhance my board" option has added to this symptom.  You may vote for / watch this item to see any progress on it: 

https://jira.atlassian.com/browse/JSWCLOUD-23833

Kind regards,
Bill

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Dorothy Callahan
Dorothy Callahan Sep 27, 2023

Thanks Bill.  You are right.  The Enhanced view did cause this.  In order to keep Enhanced view, I had to remove the "Days in Column" indicator in board configuration.  I'm at least able to see the numeric values for the ticket with this change.  

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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Sep 25, 2023

@Dorothy Callahan, 

I'm not able to replicate this issue. Have you tried reaching out to Atlassian?

Thanks,

Kian

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Dorothy Callahan
Dorothy Callahan Sep 25, 2023

I have not.  I wanted to wait on responses to question in case there was a known resolution before I went to Atlassian

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