Hi,
My organization has several DEV teams, and only part of them are using bitbucket.
If I will create a trigger in the workflow (from pull request --> merge for example) the teams that don't use bitbucket will be able to move items from pull request status to merged manually? or I need to create two different transitions?
Hi @Roi Shamir welcome to the community.
The manual trigger will still be available, you don't need two transitions.
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Hi @Roi Shamir ,
welocome to the Atlassian community!
Here a complete guide for workflow triggers https://support.atlassian.com/jira-cloud-administration/docs/configure-workflow-triggers/
The following process describes how a development tool user is mapped to a Jira user for workflow triggers. It applies to all events, however each development tool uses a different email address and username for the mapping (see the bullet point following the process description below).
Process: The user initiating the event in the development tool is mapped to a Jira user by matching the email address, then the username, i.e.
Single Jira user with a matching email address — Transition the issue as the Jira user.
No Jira users with a matching email address — Transition the issue as an anonymous user.
Multiple users with a matching email address in Jira — Try to find a matching username in that group of users. If there is a Jira user with a matching username, transition the issue as the Jira user. If there is no matching username, transition the issue as an anonymous user.
Hope this helps,
Fabio
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