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Trigger a rule/webhook based on end date

Hello Community, 

Here is the case: Currently we create JIRA Tickets and request for getting added to certain Groups. 

But would like to implement a Temporary Access: Create a JIRA Ticket with end date, so it will trigger a rule/webhook to get user added to group right away  AND after the end date is occurred it should trigger the rule/webhook to remove the user from the group. 

is this possible to trigger a rule when the end-date has occured in a ticket ?? 

1 answer

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 20, 2023

Hello @Rajesh Ale 

You can use an Automation Rule with an Issue Created trigger and a Send Web Request action to execute a web request to add a user to a group (assuming a REST API end point exists for that operation).

You can use an Automation Rule Schedule trigger to execute a rule periodically. The Schedule trigger can include a JQL statement to select the issues against which actions will be taken. You might use a JQL like 

enddate = startOfDay() execute actions against all the issues that have an end date of today.

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