Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Trial started without my permission - I'm not an admin to my own software??

Sarah Norén
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 20, 2023

Hi! I just got an email to my email address that a 14 day trial has started on my Jira Software. I did not do that, and I have no admin right according to Jira to change anything, though I have all the power over the project and supposed get emails due to being the admin for the entire server..

I used my school email, but I created new server ( Meaning it's not under my school's server ( It doesn't recognise me as the administrator at all.

I changed my project settings into private, rendered everyone of my team to lose access to the board. I cannot even contact Jira because it says I'm not an admin, but I was able to change the settings AND lose the settings?

Am I going insane with the lack of transparency and the amount of soft locks there are? How can I get it back? How do I even find out who they think is admin for my Software?

0 answers

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events