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Translate Custom Field - Not saving changes

C Jay
C Jay May 23, 2023

I’m trying to translate a custom field but when I click “Update” the changes are not being saved. 

I am only updating the field name and not the description. 

The relevant language pack is installed.

Jira Data Centre v9.4.2

I can’t see any related bugs on the Atlassian Issue portal. 

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Mirek
Mirek
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May 23, 2023

Hi @C Jay 

Can you confirm that this behavior is same for all custom fields that you want to change? I mean no matter which custom field you are changing name is it not updated? 

Did you tried on a different browser maybe? 

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C Jay
C Jay May 24, 2023

Hi @Mirek 

Thanks for your response.

The behaviour is the same for all customs fields.  

I have tried on both Edge and Chrome.

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Mirek
Mirek
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May 25, 2023

Hi @C Jay 

What is your default language in the instance? What language are you changing/translating? Did you actually change your local language in your profile? If not can you check if there is any difference?

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C Jay
C Jay May 26, 2023

Hi @Mirek 

By changing my local language from English to French, I can see that the translations are if there.

Thank you for your help.

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Mirek
Mirek
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 26, 2023

Hi @C Jay 

Glad that we would were able to solve it. Enjoy translations! :)

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Jira Software
Jira Software
DEPLOYMENT TYPE
SERVER
VERSION
9.4.2
TAGS
AUG Leaders

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