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Transitioning issues failing in Chrome Edited

The following console error is shown when I attempt to perform the following actions

  • Move an issue to a new status on the Kanban Board view
  • Move an issue to a new status when viewing the item in the modal
    • View Kanban board
    • Click Item
    • Modal is shown
    • Attempt to transition
    • Console error thrown
  • Move an issue to a new status when viewing the item in its own window


This also appears to be preventing a transition screen from showing when transitioning from one status to another.


Uncaught TypeError: a.className.match is not a function
at batch.js?locale=en-US:9918
at HTMLCollection.forEach (<anonymous>)
at a (batch.js?locale=en-US:9918)
at r._show (batch.js?locale=en-US:15433)
at (batch.js?locale=en-US:15433)
at HTMLAnchorElement.<anonymous> (batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US&sd_operational=true:13629)
at HTMLDocument.dispatch (batch.js?locale=en-US:3576)
at HTMLDocument.eventHandle (batch.js?locale=en-US:3185)
at Object.trigger (batch.js?locale=en-US:3454)
at HTMLAnchorElement.<anonymous> (batch.js?locale=en-US:4113)


This only appears to occur in Chrome (Version 81.0.4044.122 (Official Build) (64-bit)) ana d other users at my company don't have this problem.

I can successfully transition issues in Internet Explorer 11 and Firefox.

I have cleared the following things from my Chrome browsing data;

  • Browsing History
  • Download History
  • Cookies & other site data
  • Cached images and files
  • Site settings
  • Hosted App data

Even post-clear I am unable to use JIRA in Chrome for these tasks.

1 answer

Same Problem on

Version 90.0.4430.212 (Offizieller Build) (x86_64)

Mac OS 11.3.1


In Safari or Firefox works perfect.

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