Hello,
I recently had an issue change who it was assigned to. The history log within the issue shows the user changed the issue to themselves. The user vehemetly declares that they did no such thing. Is there a log file created on the server that records where a users was logged in from and what changes they made?
You may check the access log.
Maybe:
many (all?) default workflows have a post function to set the issue to the "current assignee" upon many of the transitions. You need to remove this post function if you do not want the behavior.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
keyboard shortcuts are another thing that trips people up sometimes
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I can't find any of those things mentioned turned on so I am guessing the user hadn't had a cup of coffee yet and accidentally clicked "Assign to me". Thanks for the suggestions though!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.