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To know the days for each Ticket it took for each status
Hello @Emil Moses
As an alternative , I guess you can try Time in Status for Jira Cloud (developed by my SaaSJet team). With add-on you will know the days (even a hours) for each ticket for each status
All your information about time that your team spent working on tickets in specific verticals during the year will be show up here.
This add-on has a 30-day free trial version.
Please, let me know if you have any questions.
Hope it helps,
Valeriia
Hi @Emil Moses
If you are open for a mktplace app, you can try out our plugin,
The add-on provides the time in each status for the entire lifecycle of the issue, based on the date range, assignees and multiple other filters. The app can show the data in hours as well as in days.
You can also group your statuses to define your own resolution time.
The app is free upto 10 users
Disclaimer : I work for RVS, the vendor for this app
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Hello @Emil Moses
If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this exact need. It is available for Jira Server, Cloud, and Data Center.
Time in Status mainly allows you to see how much time each issue spent on each status or each assignee.
You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc.
For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per Vertical or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.
Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.
https://marketplace.atlassian.com/apps/1211756/
EmreT
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Hi @Emil Moses
You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.
Here is the online demo link, you can see it in action and try without installing the app.
If you are looking for a free solution, you can try the limited version Status Time Free.
Hope it helps.
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There are some plugins in the marketplace that can perform such tasks (like https://marketplace.atlassian.com/apps/1219732/?tab=overview&hosting=cloud).
With some simple JQL queries I'm afraid it's not easy to do ...
But google a bit ... it's a question that has been around for many years now :-)
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