Tickets vanished after migrating to a new project

[greg_bryant]

We tried a NG project (key was FFT), but not for us.  I created a new Classic project (key was FOOD), went to Filters, selected all 50 FFT issues, and did a bulk change, moving them to the new project.  Oodles of screens to set the correct mapping for all the different issue types and workflow states later, and it got to the progress screen, saying it finished moving all 50 tickets. 

Except, all those tickets are now gone.  They do not show on the Filter list under either FFT or FOOD; if I search by assignee, none of them appear.  Not sure where else to look for our missing tickets, any recommendations (other than re-entering all of them :) ) would be appreciated.

[Jack Brickey · Accepted solution]

Hi Greg, welcome to the Community. Well, on the surface that is sure odd. Let's have a look...

• Can you go to Advanced search (click on the search box and then click Advanced search)
• in the advanced search enter project = food and hit return
• does anything show up? If so are any of them those from FFT?
• if not then if you happen to remember one of the issue from FFT and particularly the summary or description text then in that same advanced search screen enter - text ~"remembered text" and hit return
• anything pop up?

[greg_bryant]

Okay, I found it - It was still using the default issue permission scheme, which apparently wasn't letting me (org/Jira admin) view them.  I pinged one of the devs on the project, and he could see them, so they obviously had not been deleted (whew), and I figured I had to have just missed a step in the project config.  I had, that was it.

Thanks for the quick response, this would have been a much worse afternoon!